Globex Worldwide Courier Corporation acknowledges the importance of protecting the privacy of globexcourier.com users.

The information we collect is used to improve the services we and our parent, affiliates and subsidiaries (collectively “Globex”) offer, to improve the globexcourier.com website’s content, and to communicate with you, including, to contact you with updates to our website and Globex services and activities, to use in other Globex marketing, promotional and informational activities, and to perform other activities as described in this Privacy Policy.

In addition, certain areas of globexcourier.com like, scheduling a shipment or tracking require registration or a password to enter and use the application. Information obtained through our website, may also be used for the purposes stated above, and cookies may be used in it and other areas, as is described in this Privacy Policy. In addition, visitors to globexourier.com may choose to register for a Login user ID and password to simplify access to some interactive features on four websites. Log file data and other information gathered from registered users of globexcourier.com are used to improve the customer experience.

Globexcourier.com Login currently provides users with access to their account and personal information. Currently, other applications require separate registrations. In the future, Globex may add other features through globexcourier.com Login.

If you are the recipient of a package, we have obtained your name and shipping information from a customer. When you visit globexcourier.com to track your package in transit, we collect your IP address and other non-identifying information about you, as we do with other visitors to the website. You do not need to register with globexcourier.com to obtain tracking information about your package. We use, disclose, and otherwise handle information that we obtain about you to support the operation of globexcourier.com, to provide our services, and to perform other activities as described in this Privacy Policy.

Please see our terms and conditions for limitations of liability and disclaimers of warranty applicable to our services. Globex reserves the right to amend this Privacy Policy at any time with or without notice. Please check back frequently in the event of changes.

What non-personal information does Globex capture on visitors to its Website?

Globexcourier.com resides on the Globexcourier.com Web Server. This server uses an extended log file format which captures: date and time of visit, refer address (location from which a visitor comes to globexcourier.com), type of Internet browser, and visitor’s IP address (each computer that connects to the Internet is assigned a unique number, an IP Address, for identification purposes), country/language, date/timestamp, screen size, meta tags, and Globex first party cookie and third party cookies. The log file does not capture a visitor’s email address. For more information, please see the section on cookies below.

Does Globex ask for personal information?

Several areas of globexcourier.com ask for personal information. They include Online Account Registration, features of Manage My Account, registration pages and tracking. This list may be expanded without notice. If it is expanded, additional information may be required. In these areas, information such as your name, address, email address, billing information, and business profile are requested. This information is collected to help us further develop our services, to provide you access to valuable Globex Internet-based information and services, and to bill you for those services if you elect to use them, in addition to the other uses described in this Privacy Policy.

How does Globex use the non-personal and personal information collected through the Website?

The information collected through this website helps us identify the type of website content our customers value most. We use this information to market and improve the website and our services and to help customize your user experience. We also use this information to be able to communicate with you, including by sending you email notifications about updates to the website, and for marketing purposes. Our policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of Globex (unless required by law) to allow such third parties to conduct their own marketing; provided, however, in some cases we may use suppliers to assist us in collecting, using or otherwise processing for our benefit the information obtained through this website as described in this Privacy Policy. Our practice is to require our suppliers to conduct such activities consistent with this Privacy Policy and our legal requirements. In addition, your personal information may be combined with non-personal information to customize your experience on our website and for related purposes. Please see the section on cookies below.

What happens when I leave globexcourier.com to visit a Globex linked Website?

Parts of globexcourier.com consist of products and services hosted by business partners and other third parties. When you leave globexcourier.com to visit one of their sites, the only information transferred to the third party is the fact that you came from our website (the refer address). This practice allows the third party to monitor its own website traffic but does not provide them with any information about you. Globex is not responsible or liable for the independent activities, privacy policies or content at third party sites. You should consult the privacy policies and other terms and conditions at those sites to determine how your information may be used.

What is a cookie?

A cookie is a series of data characters that, when programmed into a website, is placed by the Web server into the browser’s application folder on your computer. Once placed onto your machine, the cookie will allow the website to “recognize” you as a unique individual.

Does Globex use cookies?

Cookies are used to achieve several goals. The first is to provide Globex with the capability to personalize information for certain segments of its customer base. Cookies can also help us recognize you as a previous visitor and remember any preferences that may have been set when you previously visited our website using the same browser. In some instances, cookies are used to allow us the opportunity to associate individual customers with their information profiles. For example, through the use of cookies, globexcourier.com Login can “remember” your user ID when you login to our website on your computer.

Unless you register with certain areas of globexcourier.com these cookies will not contain any personal information. If you do register with certain areas, cookies that contain personal information may be combined with other information to provide you with more customized content on this website and advertisements on other sites across the Internet. For example, when you access a page on our website, a cookie is automatically set by us, or our service providers to recognize your browser as you navigate on the Internet and to present you with information and advertising based on your apparent interests.

Cookies are also used to help measure and research the effectiveness of website features and offerings, and advertisements.

Can cookies be removed from my hard drive?

Yes, cookies can be removed from your hard drive. Also, depending on what type of Web browser and what browser version you are using, you may be able to change the properties on your cookie file so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies. Please note that if you refuse to accept cookies, you may not be able to access many of the tools offered on our website.

Does Globex use advertising companies to serve ads on third party Internet sites?

Yes, Globex uses selected advertising companies to serve relevant ads on third party Internet sites. Globex does not provide any personal information to these advertising companies to allow them to use such data on their own behalf, or for the benefit of any other party. These advertising companies may, however, place their own cookies on your browser. You can choose not to allow these advertising companies to use their cookies to serve you ads on third party Internet sites.

Does Globex use my personal information for advertising?

For internal purposes on this website, Globex combines personal information that we obtain from registrations with non-personal information gathered through cookies and other technologies about your searches and other activities on globexcourier.com. We may also receive similar non-personal information from third party advertisers. We use this information to customize your experience on the website.

To which other third parties does Globex share information?

We may also share your information in response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.

When we believe it is appropriate to investigate, prevent, or act regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements.

We may share your information in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

What about children under 13?

We do not knowingly or intentionally collect personal information from children under age 13. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

What if Globex makes changes to this Privacy Policy?

Please note that this Privacy Policy may change from time to time. We will notify you of any material changes to this Privacy Policy by posting a link on the home page of our websites that says “Revised Privacy Policy.” We will also indicate a revised Effective Date at the top of this Privacy Policy and the changes in the Privacy Policy will not be effective until 30 days after first posting the revised version. Please check this Privacy Policy regularly.

How do I contact Globex

Our postal address is:

Globex Worldwide Courier
2267 Guenette Street
Saint-Laurent,Québec
H4R 2E9

We can be reached via email at privacypolicy@globexcourier.com or by phone at 1.800.359.2111