Dear clients, we understand your possible concerns regarding the possible disruption of postal services. Please rest assured that Globex has put in place a contingency plan for our clients in order to maintain the high level of service you have come to expect from us.
Our services during the disruption
Our Local delivery services will operate according to the service priorities selected. We trust that you are aware that if the postal disruption persists for an extended period, the volumes we will be required to manage will be much greater than usual, therefore it is possible that our deliveries on non-guaranteed services such as AM/PM, be postponed to the following day in order to maximize the priority on our Direct, Immediate and 2 Hour services. Please note as well that no credit requests will be honored during this elevated volume period. Rest assured that our clients prior to the postal disruption, will always be prioritized during the disruption.
Domestic Services (Intra-Canada):
Our Canadian network is well prepared to face the elevated volumes a postal disruption will cause. We encourage you to provide us all of your urgent shipments using our Canada Express service and your non-urgent shipments using our Canada Ground service.
There will be no impact on International shipments during this eventual postal work stoppage.
Payments of your invoices
Regarding the payments to your accounts, you will still be required to submit your payments within our terms. If you have not already, we recommend that you subscribe to our online and electronic payment options. For more information on these options, please contact our accounts receivable department at 514-739-7977 extensions 224 and 225 or at 418-948-1712 at the same extensions.
We thank you for your support
For non-document shipments, the receivers tax I.D. must be indicated on the Customs documentation. Additional transit times will result if this prerequisite is not followed.
The Canada Border Services Agency (CBSA) will begin implemention of its new Mandatory Electronic Export Reporting Policy in April 2012. Manual (B13A) reporting will eventually be eliminated and the only acceptable method of electronic export reporting will be the Canadian Automated Export Declaration (CAED) Program and G7 – Electronic Data Interchange (EDI). For more information on Customs Notice 12-001, visit the CBSA website. Please note that Globex Worldwide Courier will continue to accept manual (B13A) reporting until further notice.
Dear Customers, we invite you to take a look at our Online Shipping Demo. You will find 7 separate demos informing you on:
· How to create a shipment
· How to track a shipment
· How to review and print invoices
· How to manage your profile, etc.
Take a few minutes…